SHIPPING AND HANDLING

ORDER PROCESSING

Orders placed on www.weare-notfriends.com are processed Monday-Friday (Excluding major holidays) and shipped within 1-3 business days.

• Please note requesting a cancellation is not guaranteed and is a request.
• During Peak periods and orders placed over the weekend, cancellations may not be possible. 
• In case of return, the customer is responsible for return shipping costs. 
• If you have any questions about tracking number send an e-mail to sales@weare-notfriends.com

SPAIN SHIPPING

We offer the following Shipping rates to the Spain: 

• Standard shipping
• Pick-up point shipping
• Rates can be change depends on location

EUROPE & INTERNATIONAL ORDER PROCESSING

• Rates rates applied depending on location
• If you have any questions about tracking number send an e-mail to sales@weare-notfriends.com

INTERNATIONAL DUTIES AND TAXES

Orders placed on www.weare-notfriends.com are processed Monday-Friday (Excluding major holidays) and shipped within 5-10 business days.

Rates can be change depends on location

Payment of duties at checkout covers the following:

• Your order will be delivered by MBE Spain. 
• The payment of stated fees out of EU are not included (Customs duties/taxes)
• All applicable sales tax, duties and customs charges are determined by your local government and vary by province.
• Customs charges will be covered at customer's expense. Once your order has been received, duties and taxes are non-refundable.
• If you have any questions about tracking number send an e-mail to sales@weare-notfriends.com

For more information E-mail us at sales@weare-notfriends.com. Customer Support Hours are Monday-Friday 8.30am-3.30pm (PST)